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Returns

returns and exchanges

what’s your return policy?

if, within 7 days of the ship date you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value (your shipping charges are not refundable).

in order to cover restocking and shipping costs, we will deduct $6 from your return refund. we can only issue a refund to the payment method used for your original purchase.

email us at info@saintnewyork.com and we'll help you place the return.

when will i receive my refund?

once an item is received and processed at our warehouse, the refund amount can take up to 1 week to appear on your credit card, depending on your bank.

how do i place a return or exchange?

we're sorry if you don't enjoy your saint new york product. to return an item, please reach out to info@saintnewyork.com with your order number and we’ll email you a return label that you can use to send back your item/s.