returns and exchanges
what’s your return policy?
if, within 7 days of the ship date you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value (your shipping charges are not refundable).
in order to cover restocking and shipping costs, we will deduct $6 from your return refund. we can only issue a refund to the payment method used for your original purchase.
email us at email@example.com and we'll help you place the return.
when will i receive my refund?
once an item is received and processed at our warehouse, the refund amount can take up to 1 week to appear on your credit card, depending on your bank.
how do i place a return or exchange?
we're sorry if you don't enjoy your saint new york product. to return an item, please reach out to firstname.lastname@example.org with your order number and we’ll email you a return label that you can use to send back your item/s.